What Haldel does

Every module your practice needs.

Haldel is built around the real operational work of running a general practice. Each module addresses a specific problem — the kind that practice managers solve every day, often with spreadsheets and workarounds.

Modules

Email Templates

Maintain a library of reusable email templates for common practice communications. Keep messaging consistent across your team without rewriting the same emails from scratch.

Consumables

Track clinic consumables and stock levels across your practice. Set reorder points, monitor usage patterns and get ahead of shortages before they become problems.

Tasks

Assign, track and complete operational tasks across your team. Keep work visible and accountable so nothing falls through the cracks.

Processes

Document and manage the standard processes your practice follows. Give your team a clear reference for how things are done, and keep those processes current.

Feedback

Capture and manage feedback from patients and staff. Track what's been raised, what's been actioned and what's still outstanding.

Operations

Lists

Maintain operational lists your practice relies on — from supplier contacts to on-call rosters. Keep information organised and easy to find.

Equipment

Track clinical and office equipment across your practice. Record maintenance schedules, service history and asset details in one place.

Registrations

Manage provider registrations, licences and renewals for your clinical and administrative staff. Stay on top of expiry dates before they become compliance issues.

Training

Record and track staff training completions. Know who has completed what, when it expires and what's coming due.

Meetings

Manage meeting agendas, minutes and action items. Keep a clear record of decisions made and follow-ups assigned.

Student Placements

Coordinate student and registrar placements at your practice. Track placement details, supervisors and documentation requirements.

Incentives and Credentials

Track practice incentive programmes and the credentials required to participate. Stay across eligibility requirements and submission deadlines.

Cold Chain

Record and monitor vaccine cold chain logs. Maintain the documentation your practice needs to demonstrate cold chain compliance.

Inductions

Manage staff induction checklists and completion records. Ensure every new team member is properly onboarded and documented.

Referrals

Track outgoing referrals and their status. Reduce the risk of referrals being lost or left without follow-up.

DVA CVC

Manage DVA Coordinated Veterans' Care programme documentation and reporting requirements for your eligible patients.

Compliance

Policy Manual

Store and manage your practice policy library. Track review dates, version history and keep documentation accessible to the right staff.

Quality Registers

Maintain quality registers for incidents, complaints and near misses. Keep a clear record that supports continuous improvement and accreditation.

Risk Register

Identify, document and manage practice risks. Track risk ratings, controls and review dates in a structured register.

Documents

Centralise practice documents in a structured library. Route incoming correspondence, manage versions and ensure nothing is misfiled or missed.

Position Descriptions

Maintain current position descriptions for all roles in your practice. Keep them accessible, version-controlled and ready for accreditation review.

Clinical Audits

Plan and record clinical audits across your practice. Track findings, actions and outcomes to support quality improvement.

Drill Log

Record emergency drill completions and outcomes. Maintain the evidence your practice needs to demonstrate preparedness.

Accreditation

Manage your accreditation preparation in one place. Track standards, evidence and outstanding actions as your assessment date approaches.

Infection Control

Document infection control processes, audits and incidents. Keep your practice's infection control programme current and well-evidenced.

Chemical Register

Maintain a register of chemicals and hazardous substances used in your practice. Track safety data sheets and ensure compliance with WHS requirements.

Drug Register

Record and manage controlled drug entries in your practice drug register. Maintain an accurate, auditable log that meets regulatory requirements.

Interested in early access?

We're working with practice managers to shape Haldel before it launches. Register your interest and we'll be in touch.